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Singkat Cerita saya apply starbucks.................................................................... Berselang 2 minggu kemudian s...

Pengalaman: Walk-in Interview Starbucks Barista II

Singkat Cerita saya apply starbucks....................................................................

Berselang 2 minggu kemudian saya dapat SMS dari nomor yang tak dikenal, yang memang sehari sebelumnya saya dapat missed call dari (021) 86xxxxx yang saya kira telfon dari bank atau asuransi yang menawarkan promosi dll, jadi ga pernah saya angkat. karena memang pengalaman sebelumnya kalau ada nomor yang tidak dikenal isi pasti tawaran promosi, padahal saya pun tidak punya credit card dan sejenisnya.

Isi SMS itu adalah undangan untuk Walk-in Interview di Flavor Bliss Alam Sutra, setelah kemarin saya jelas-jelas ditolak untuk double-job sekarang mereka secara persuasif mengajak saya untuk Interview lagi, Saya berpikir jangan-jangan Starbucks memperbolehkan saya untuk double job kali ini. Akhirnya tanpa berpikir panjang saya Interview lagi seperti sebelumnya, seperti kandidat baru yang belum pernah Interview. 
Daftar pertanyaan masih sama specific about Starbucks and everything in between seperti:

Basic Question
A Sporadic question such as NASL.
(Name, Age, Sex*, Live) *Sex actually not included
Please Introduce yourself!
1. What do you do for life?
2. What did you take to get here?
3. What are you applied for? Full-timer or Part-timer?
(Those are 3 questions that would be asked to you if you didn't tell him/her about those 3 stuffs in your self introduction. I suggest you to tell 3 stuffs above while you introduce yourself to save time, so you can go faster to the Intermediate question*)
*I subjectively categorize questions adversity based on my exp. lol

Intermediate Question
Why Starbucks? (It supposed to be.. Why did you choose Starbucks to work with? or Why did you decide Starbucks to join in?) 
Do you know what Barista is?
Do you know how Barista works?
(I'd like to recommend you to just simply say, "I don't know" if you really don't know. Don't put yourself so hard to think something you don't really know. and it also because what ever you say she will start to telling you what barista's actually work, as cashier in Starbucks known as Register, cleaning and heavy duties known as CS, and last... The Barista what you looking for)
Are you a Social-one? (It's supposed to be telling you, Are you an easygoing person?)
What Starbucks Store near by?
(I suggest you to google everything before you decided to take walk-in interview, make your self educated with Starbucks information, what Starbucks store you near-by, what coffee you prefer (even for you who never orders any drink in Starbucks)) don't forget to uphold Starbucks up to the sky.

Advance Question (If only you ever work in other companies before)
What would you do to face an unhappy customer?
(I guess you know better what you should do. Just put yourself to be an unhappy customer, what if an unhappy customer were you.)
What would you do when you arguing with other partner?
(I passed this one)
What if you made a mistake? Wrong order for example.
(I passed this one also)
I'd like to have an order, and I'd like you to serve me!
(And it starts a dialogue where you were pretending and put yourself to be a Pro-Barista and she/he orders any food or beverages) < I was dying so hard for this, I couldn't even get it right in whole dialogue #facepalm

Miscellaneous
"Don't forget to follow our social media such as Twitter and Instagram Starbucks Indonesia and Karir Starbucks, also like and join our Facebook fans page Starbucks Indonesia and Karir Starbucks for further information."
"Always keep an eye on your phone, we'd like to inform you the result, are you pass to next step or not. We'd like to noticed you about week or more. Thank you for joining Starbucks walk-in Interview, you can find your way there. Have a good day anyway."

...........................
Singkat cerita, setelah lolos tahap berikutnya
1. Psikotes di Kantor MAP di Sudirman Sahid Center
2. Interview Store Manager di AEON Mall
3. Medical Check-up di Klinik Mahakam
4. Baristra Training
Anda resmi menjadi partner starbucks!
(lagi males ngetik nanti kalau semangat ngetik lanjut lagi haha)

2 komentar:

  1. Semua pertanya an nya full ingglish ap engg kak, atau kita di suruh memperkenalkan diri lalu presestasi atau kita di tanya jawab full ingglish

    BalasHapus
  2. Interview store managernya pake bahasa inggris juga kah?

    BalasHapus